Resources

Help Center

Browse common topics or search for guidance across HotelBook modules.

Getting Started

Creating your account
First login checklist
Navigating the dashboard

Hotel Setup

Property details
Room inventory setup
Rate configuration

Rooms and Rates

Room types
Floor organization
Rate updates

Bookings

Creating bookings
Modifying reservations
Cancellation workflow

Guest Check-in

CNIC capture
Room assignment
Receipt printing

CNIC Records

Guest profile lookup
Stay history
Identity verification

Housekeeping

Room cleaning status
Maintenance flags
Turnaround tracking

Payments

Recording payments
Extra charges
Checkout billing

Reports

Occupancy reports
Revenue summaries
Export options

Hotel Eye Integration

Connection setup
Sync behavior
Troubleshooting sync

Users and Permissions

User roles
Staff access
Password updates

Account and Security

Account settings
Access control
Secure sign-in

Still need help?

Contact our support team for onboarding, configuration or integration questions.

Contact Support

Get Started

Ready to Modernize
Your Hotel Operations?

Book a free demonstration and see how HotelBook can simplify bookings, front desk operations and Hotel Eye reporting.

Book a Live Demo Talk to Sales Help Center